bb4444 Privacy Policy

bb4444 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") applies to all personal data processed by bb4444 ("bb4444", "We", "Us", "Our") in connection with the online casino and sports betting platform accessible at bb4444.club, including all games, payment facilities, customer support services, and promotional activities operated through the platform. It applies to all registered players, prospective players who visit the website without registering, and any other individual whose personal data bb4444 processes in the course of its operations.

bb4444 is committed to handling personal data responsibly, transparently, and in accordance with applicable data protection principles. We recognise that players in Bangladesh entrust us with sensitive information when they register, deposit, and play , and we take that trust seriously. This Policy is intended to give you a clear and honest account of our data practices so that you can make informed decisions about your use of the platform.

This Policy should be read alongside bb4444's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Policy and those documents on a data protection matter, this Privacy Policy shall prevail.

2. Data Controller

bb4444 acts as the data controller in respect of all personal data collected directly from players and website visitors through the bb4444.club platform. As data controller, bb4444 determines the purposes and means of processing your personal data and bears responsibility for ensuring that processing is conducted lawfully, fairly, and transparently.

For all data-related enquiries, rights requests, and complaints, the designated point of contact is our support team. Contact details are provided in Section 15 of this Policy.

3. Personal Data We Collect

bb4444 collects the following categories of personal data, depending on the nature of your interaction with the platform:

Category	Examples of Data Collected	Collected At
Identity Data	Full legal name, date of birth, national identity card number, passport number	Registration, KYC verification
Contact Data	Mobile number, email address, residential address (including city: Dhaka, Chittagong, Sylhet, etc.)	Registration, account updates
Financial Data	bKash wallet number, Nagad account number, Rocket number, bank account details, transaction history, deposit and withdrawal records	Cashier, payment processing
Gaming & Betting Data	Game history, bet amounts, win/loss records, session durations, wagering activity, bonus redemption records	Ongoing platform use
Technical Data	IP address, device type, operating system, browser type and version, screen resolution, cookie identifiers, session tokens	Automatic collection on site visit
Communications Data	Support chat logs, email correspondence, feedback submissions	Customer support interactions
Verification Documents	Scanned or photographed copies of NID, passport, driving licence, utility bills, payment method screenshots	KYC verification process

Where applicable, bb4444 may also process data that falls into special categories (such as data relating to responsible gaming and self-exclusion status). Such data is handled with additional care and is used solely for the purpose of player protection and compliance with responsible gaming obligations.

4. How We Collect Your Data

bb4444 collects personal data through the following means:

• Directly from you: When you complete the registration form, submit KYC documentation, contact our support team, complete a deposit or withdrawal request, or respond to a survey or promotion.
• Automatically: When you visit bb4444.club, our servers and cookies automatically record technical data including your IP address, device identifiers, browser type, pages visited, time spent, and navigation paths.
• From payment partners: When you transact via bKash, Nagad, Rocket, Upay, or a linked bank, we receive transaction confirmation data from the payment gateway. bb4444 does not receive or store your full payment credentials; only tokenised references and confirmation statuses are passed to our systems.
• From game providers: Licensed game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Spribe, and Ezugi may pass session and outcome data back to bb4444 for account crediting, dispute resolution, and responsible gaming monitoring purposes.
• From identity verification partners: Where bb4444 uses a third-party KYC provider to verify document authenticity, that provider may supply a verification result and associated metadata to bb4444.

5. How We Use Your Personal Data

bb4444 uses the personal data it collects for the following purposes:

• Account creation and management: To register your account, verify your identity, maintain your account profile, and provide access to the platform's services.
• Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and linked banking partners, to reconcile transactions, and to investigate payment disputes.
• Service delivery: To operate the casino and sportsbook, settle bets and games, credit winnings, manage bonuses and promotions, and provide customer support.
• Identity verification and fraud prevention: To conduct KYC checks, detect and prevent fraudulent activity, identify multiple account abuse, and investigate suspicious transactions.
• Legal and regulatory compliance: To meet anti-money-laundering obligations, respond to lawful requests from regulatory or law enforcement authorities, and maintain required records.
• Responsible gaming: To monitor gaming patterns for signs of problem gambling, enforce self-exclusion and deposit limits, and proactively contact players where concerning behaviour is detected.
• Platform improvement: To analyse usage patterns, diagnose technical issues, test new features, and improve the overall player experience on bb4444.
• Marketing communications: To send promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. You may opt out at any time by contacting support.

6. Legal Basis for Processing

bb4444 processes your personal data on the following legal bases:

• Contract performance: Processing necessary to deliver the services described in our Terms & Conditions, including account management, payment processing, and game operation.
• Legal obligation: Processing required to comply with applicable laws, including anti-money-laundering regulations, age verification requirements, and lawful disclosure to authorities.
• Legitimate interests: Processing conducted for bb4444's legitimate business interests — such as fraud prevention, platform security, responsible gaming monitoring, and service improvement — where those interests are not overridden by your privacy rights.
• Consent: Processing based on your explicit consent, such as the sending of marketing communications. Where consent is the legal basis, you may withdraw it at any time without affecting the lawfulness of prior processing.

7. Data Sharing with Third Parties

bb4444 does not sell your personal data to third parties. We share data only in the following limited and controlled circumstances:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other banking partners receive the transaction data necessary to process your deposits and withdrawals. These partners operate under their own data protection policies and are bound by applicable financial regulations.
• Game content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed studios receive session data to enable game delivery, calculate outcomes, and return results. No more data is shared with providers than is operationally necessary.
• Identity verification providers: Where a third-party KYC or document verification service is used to assist with identity checks, that provider receives only the data needed to complete the verification and is contractually prohibited from using it for any other purpose.
• Legal and regulatory authorities: bb4444 may be required to disclose personal data to government agencies, law enforcement bodies, or courts in Bangladesh or other relevant jurisdictions where we are under a legal obligation to do so. We will always seek to disclose the minimum data necessary in such situations.
• Business operations providers: Third-party service providers assisting bb4444 with IT infrastructure, platform hosting, analytics, and customer support tooling may have access to personal data in the course of providing those services. All such providers are bound by data processing agreements that restrict their use of the data to the agreed service scope.

8. International Data Transfers

bb4444 operates primarily in and for the Bangladesh market. Some of our third-party service providers — including game content providers and platform infrastructure partners — may be located outside Bangladesh and may process data in other jurisdictions. In such cases, bb4444 takes steps to ensure that appropriate safeguards are in place, including contractual protections, to ensure that your personal data receives an equivalent level of protection regardless of where it is processed.

By using bb4444's services, you acknowledge that your data may be transferred to and processed in countries outside Bangladesh where our service partners operate. If you have questions about specific transfer arrangements, please contact us at [email protected].

9. Data Retention

bb4444 retains personal data for as long as is necessary to fulfil the purposes described in this Policy, subject to the following retention guidelines:

• Active accounts: Personal data is retained for the full duration of your account relationship with bb4444.
• Closed accounts: Following voluntary account closure or termination, bb4444 retains personal data for a period of at least five (5) years in order to comply with anti-money-laundering record-keeping requirements and to handle any post-closure disputes or legal claims.
• KYC documentation: Verification documents are retained for the duration of the account relationship plus five years following account closure.
• Transaction records: Financial transaction data is retained for a minimum of five years following the date of the transaction.
• Marketing data: If you have opted out of marketing communications, we retain a suppression record of your opt-out preference to ensure we do not inadvertently re-contact you.
• Technical and log data: Server logs and technical data are retained for up to twelve months, after which they are deleted or anonymised.

After the applicable retention period has expired, personal data is securely deleted or anonymised in a manner that prevents re-identification.

10. Security Measures

bb4444 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your browser or app and bb4444's servers.
• Encryption of sensitive data fields at rest within our database infrastructure.
• Role-based access controls that restrict access to personal data to only those employees and contractors with a legitimate operational need.
• Regular security assessments and penetration testing of the bb4444 platform and supporting infrastructure.
• Two-factor authentication options available to players to protect account access.
• Audit logging of access to personal data by internal staff, enabling detection of and response to any unauthorised access events.
• Incident response procedures that include timely notification to affected players in the event of a data breach that poses a risk to their rights and freedoms.

While bb4444 takes these security obligations seriously, no internet-based platform can guarantee absolute security. Players are encouraged to use strong, unique passwords, enable two-factor authentication where available, and to contact bb4444 support immediately if they suspect their account has been compromised.

11. Cookies and Tracking Technologies

bb4444 uses cookies and similar tracking technologies on the bb4444.club website. A cookie is a small text file placed on your device by a website server when you visit it. Cookies allow websites to remember your preferences, keep you logged in, and collect usage analytics. The following types of cookies are used by bb4444:

• Strictly necessary cookies: These are essential to the operation of the platform. They enable core functions such as maintaining your login session, remembering your language preference, and securing the platform against certain types of attack. These cookies cannot be disabled without impairing platform functionality.
• Functional cookies: These cookies remember your preferences — such as your preferred game categories or display settings — to provide a more personalised experience. They are not essential but improve usability.
• Analytics cookies: These cookies collect anonymised or pseudonymised data about how visitors use bb4444.club — including which pages are visited most frequently, how long visitors spend on each page, and where visitors navigate from. This data helps bb4444 improve the platform. Analytics data is not used to identify individual players.
• Marketing and tracking cookies: These cookies may be set by bb4444's promotional and analytics partners to track the effectiveness of marketing campaigns. They may record whether you arrived at bb4444 via a particular promotion or referral channel.

Most web browsers allow you to control or delete cookies through their settings. Please note that disabling strictly necessary cookies will impair your ability to use bb4444. You can find instructions for managing cookies in the help documentation of your browser of choice.

12. Your Data Rights

Subject to applicable law, you have the following rights in relation to the personal data bb4444 holds about you:

• Right of Access: You may request a copy of the personal data bb4444 holds about you, together with information about how and why it is processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account information directly through your account settings panel.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data. This right is subject to limitations where bb4444 is required to retain data to comply with legal obligations (e.g., anti-money-laundering record-keeping) or to defend against legal claims.
• Right to Restriction: You may request that bb4444 restricts the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing pending verification of legitimate grounds.
• Right to Object: Where bb4444 processes your data on the basis of legitimate interests, you have the right to object to that processing. bb4444 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Data Portability: Where processing is based on your consent or on contract performance and is carried out by automated means, you may request that bb4444 provides your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please contact bb4444 support at [email protected] with the subject line "Data Rights Request". We will respond to all valid requests within 30 days of receipt. We may need to verify your identity before processing your request.

13. Minors and Age Restriction

bb4444 is strictly intended for persons aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18. If bb4444 becomes aware that personal data has been collected from a minor, that data will be deleted promptly and the associated account will be closed immediately.

If you are a parent or guardian and believe that your child may have registered an account on bb4444 or provided personal data to the platform, please contact us immediately at [email protected] so that appropriate action can be taken without delay.

14. Changes to This Privacy Policy

bb4444 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made, we will notify registered players by posting a prominent notice on the platform and, where possible, by sending a notification to the email address associated with your account prior to the change taking effect.

The effective date at the top of this Policy will always reflect when the most recent version came into force. We encourage you to review this Policy periodically to stay informed about how bb4444 protects your data. Continued use of bb4444's services following notification of a policy update constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or would like to raise a concern about how bb4444 handles your personal data, please reach out to our team through the following channel:

• Email: [email protected]
• Subject Line for Data Requests: "Data Rights Request" or "Privacy Enquiry"
• Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
• Response Time: We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a full response within 30 days.

For general platform support, account queries, and payment assistance, please also use [email protected]. Our support team is available around the clock to assist players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all of Bangladesh.